Equine Services Administrator

Opening date:
9/3/2026
Closing date:
16/3/2026

Weatherbys has been a family run business since 1770 carrying forward the reputation of being an exciting place to work and grow. We appreciate and value all our employees and strive to ensure everyone is provided with the opportunity to develop and play an active role in achieving the organisation’s aims and vision.

A 12-month fixed term vacancy has arisen within the Equine Pillar for an Administrator, forming part of the Customer Service & Administration Team. This role provides first- and second-line customer support and administrative services to the Racing & Breeding industries.

Key Accountabilities:

• Production & maintenance of racing and breeding records

• Administration for racehorse owners (owner registrations, sponsorship, VAT, Racing Finance, Horse Naming)

• Administration on behalf of industry third parties/stakeholders

• Administration for General Stud Book (registration of foals, broodmares, stallions, import/export)

• Second line query resolution

• Completion of administration tasks in line with agreed SLAs

• Assisting with phone calls and emails alongside the Customer Service team as business requires

Skill Requirements:

• First class administrative skills, and an excellent customer service ethic

• Good interpersonal and communication skills (written and verbal)

• The ability to prioritise workloads to ensure deadlines are met

• Meticulous attention to detail

• Able to keep pace with updates to processes and procedures

• Ensuring the services provided to all customers are executed correctly and accurately

• The role will suit an individual who is a quick learner who is accurate and organised

• A flexibility of approach will also be critical in a fast-changing environment

• An understanding and interest in the racing & breeding industries would be beneficial but is not essential

• Professional and polite telephone manner

Essential Requirements:

• The role will be 35 hours per week, 09:00-17:00, with a variable working pattern covering 5 days per week, including some weekends.

• Applicants will initially be required to work from Head Office in Wellingborough, having successfully passed the probation period a hybrid working pattern can be reviewed.

Closing Date: Monday 16th March 2026

Interviews will take place from Monday 23rd March 2026

Weatherbys upholds the principles of equality and diversity and actively promotes opportunity for all employees, both current and prospective.

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